Do I need to purchase any hardware to use Skiplino?

Not really. Skiplino gives you the flexibility to go fully digital or use hardware, the choice is yours. Customers can join queues or book appointments through the Skiplino app or web link, and agents can manage tickets directly from their computers. If you prefer, you can also add hardware such as kiosks, tablets, printers, and display screens to enhance the in-branch experience.