FAQ & Troubleshooting

How can I change the company's logo?

Logo upload.

Written by Ali Al Mubarak
Updated over a week ago

How to enable/disable the tickets' announcement.

Ticket Announcements.

Written by Ali Al Mubarak
Updated over a week ago

How do I upgrade my plan?

Subscription Plan upgrades.

Written by Ali Al Mubarak
Updated over a week ago

Why am I not getting the verification email?

Sign Up Verification Code.

Written by Ali Al Mubarak
Updated over a week ago

Can I add users?

Users Add-on

Written by Ali Al Mubarak
Updated over a week ago

Can I have a free trial to test the application ?

Free Enterprise Plan Trial for Two Weeks.

Written by Ali Al Mubarak
Updated over a week ago

How can I change my branch?

Changing user's branch

Written by Ali Al Mubarak
Updated over a week ago

How can I reset my password?

Resetting Forgotten Password.

Written by Ali Al Mubarak
Updated over a week ago

Why Can't I sign up?

Sign Up Requirements

Written by Ali Al Mubarak
Updated over a week ago

Can I customise tickets' calling/announcement?

Customize text to speech for tickets announcement.

Written by Ali Al Mubarak
Updated over a week ago

Printer Troubleshooting

Troubleshooting the most common issues with the supported printers (wireless/wired)

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Written by Essa Alfan
Updated over a week ago