Components

Components: Agent Dashboard

Explaining the controls of the agent dashboard and how to process tickets.

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Written by Essa Alfan
Updated over a week ago

Components: Services

Adding, editing and deleting services and how to configure settings of the services.

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Written by Essa Alfan
Updated over a week ago

Components: Branches

Adding, editing and deleting branches and how to configure settings of the branches.

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Written by Essa Alfan
Updated over a week ago

Components: Devices - TV

How to pair TV devices and how to configure Branch TV App

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Written by Essa Alfan
Updated over a week ago

Components: Devices - Tablet

How to pair Tablet devices and how to configure Branch App

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Written by Essa Alfan
Updated over a week ago

Components: Desks

Adding, editing and deleting Desks and how to configure services priorities.

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Written by Essa Alfan
Updated over a week ago

Components: Users

Adding, editing and deleting users, reset user password.

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Written by Essa Alfan
Updated over a week ago

Ticket Journey

Ticket Lifecycle Tracking Reports

Written by Mahfoodh
Updated over a week ago