Components

Components: Agent Dashboard

Explaining the controls of the agent dashboard and how to process tickets.

Written by Miqdad
Updated over a week ago

Components: Services

Adding, editing and deleting services and how to configure settings of the services.

Written by Miqdad
Updated over a week ago

Components: Branches

Adding, editing and deleting branches and how to configure settings of the branches.

Written by Miqdad
Updated over a week ago

Components: Devices - TV

How to pair TV devices and how to configure Branch TV App

Written by Miqdad
Updated over a week ago

Components: Devices - Tablet

How to pair Tablet devices and how to configure Branch App

Written by Miqdad
Updated over a week ago

Components: Desks

Adding, editing and deleting Desks and how to configure services priorities.

Written by Miqdad
Updated over a week ago

Components: Users

Adding, editing and deleting users, reset user password.

Written by Miqdad
Updated over a week ago

Ticket Journey

Ticket Lifecycle Tracking Reports

Written by Jumana
Updated over a week ago